![]() It's important to note that RED by SFR does not have English-speaking customer service. RED by SFR English helpline: where to find assistance? Speaking with a RED advisor via online chat.You can reach assistance about your RED plan in the following ways:.As mentioned previously, while you may be able to seek assistance for your RED plan in an SFR boutique, you will be charged for using live customer service. Contact RED by SFR Customer ServiceĪs RED is online-based, your customer service options are primarily online. Phones sold via the RED boutique are locked to the SFR/RED network. It is possible to pay for phones in up to four instalments. RED also sells new and used ( reconditionné) phones in its online boutique. ![]() Plans range from very basic (5 hours calling time per month, 50 Mb data) to full-service (unlimited calling time, 100 Mb of data + includes free texting, calling and 10 Mb of data within Europe)įind a full list of RED by SFR mobile phone plan options and prices.RED offers the most options for mobile phone plans but proposes one Internet package option.Access to SFR Wifi hotspots and SFR cellular network coverage. ![]()
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